Frequently Asked Questions About Car Transport Services

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At Titanic Auto Transport, we understand that shipping your vehicle can raise many questions. Our Frequently Asked Questions (FAQ) section provides clear and concise answers to the most common inquiries about our state-to-state car shipping services. From pricing and transit times to insurance coverage and vehicle preparation, we cover all the essential details to ensure a smooth and stress-free transport experience. If you have further questions, our dedicated team is always here to help.

  • You can either pay the full service amount using a credit card or make a partial payment when the driver is assigned. The remaining balance is due directly to the driver upon delivery.
  • We accept all major credit cards.
  • All credit card payments are processed at the time of driver assignment and confirmation. Drivers accept only certified funds, such as cash, cashier’s checks, or money orders, and do not accept personal checks or credit cards.

To cancel your order, please reach out to us via email or give us a call at (888) 719-5659.

We charge your card after a driver has been assigned (dispatched) and you confirm that you want to proceed with the planned pickup. If you cancel the service after your card has been charged, you will receive a refund less a $100 service fee or the amount of your partial payment, whichever is less.

We recommend not shipping personal items in your car due to insurance limitations and weight restrictions. Personal belongings are not covered by the carrier’s insurance, and excess weight can increase shipping costs.

We recommend booking your car transport at least one to two weeks in advance to ensure availability and secure the best rates. However, we also offer expedited services for last-minute and urgent shipping needs.

We can transport a wide variety of vehicles, including cars, trucks, SUVs, motorcycles, and even boats. Whether you have a standard car or a specialty vehicle, we have the expertise and equipment to handle it.

Open transport involves shipping your vehicle on an open carrier, which is more cost-effective and commonly used. Enclosed transport provides extra protection by shipping your vehicle in a covered carrier, ideal for luxury, classic, or high-value cars.

Yes, either you or a designated representative needs to be present at both pick-up and delivery to inspect the vehicle and sign the necessary paperwork. This ensures a smooth and documented handover process.

To schedule a car shipping service, simply contact us via phone or online. We’ll provide you with a quote, help you choose the best transport option, and arrange a convenient pick-up and delivery time for your vehicle.

While we strive to adhere to our delivery schedules, delays can occur due to unforeseen circumstances such as weather, traffic, or logistical issues. In case of a delay, we will keep you informed and work diligently to minimize any inconvenience.

If you didn't find the answer to your question in our FAQ section, don't hesitate to reach out to us directly. Our knowledgeable and friendly customer service team is ready to assist you with any additional inquiries or concerns. At Titanic Auto Transport, we're committed to providing exceptional service and ensuring your vehicle transport experience is seamless and worry-free. Contact us today for personalized support and a free quote.

Call (888) 719-5659
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